Terms & Conditions

1. Warranty

The Imex Laser level is covered by warranty against defective workmanship or faulty parts commencing on the date that the product was purchased.

Warranty term is 3 years for all line and dot lasers and laser detectors and 5 yrs for all rotating and pipe lasers.

All other items are warranted for a statutory 12 months Warranty.

2. Proof of Purchase

Please retain this form or a copy of your receipt as a proof of purchase. The receipt must be presented when making a claim.

3. Terms

Subject to sub-clauses in Terms, IMEX warrant that the Imex Product will be free from inherent defects in materials and workmanship for the term. The Warranty ceases if:-

i) The original serial number is removed or tampered with.
ii) The IMEX Product is repaired, serviced or interfered with in any way other than by an approved IMEX repairer.
iii) The IMEX Product is damaged by: been dropped, accident, misuse, failure to keep free of dust and water, incorrect operation, leaking batteries, incorrect battery voltage, usage outside specified temperature range or use for which the Product wasn’t designed.
iv) The IMEX Product is rented out.

4. Return and Repair

i) If a claim is made the Customer at their expense will return the product, along with a purchase receipt to the store of purchase or to a dealer as requested by IMEX.
ii) IMEX at our discretion will repair or replace the Imex Product and return to you at our expense.
iii) If, in IMEX’s opinion the IMEX Product fault is not deemed to be covered by the Warranty because of circumstances detailed in Clauses 3a-3d, you will be liable for replacement costs, parts, labor or transport costs incurred.

Please retain this Warranty Form in a safe place. For any Warranty enquiries contact:- IMEX Ph 1800 669 110 Fax 02 63 668 080