Warranty Claim

Do you have an issue with one of our products? No worries we have you covered. Simply fill in the form and we will contact you as soon as possible.

Name of person lodging claim: *

First

Last

This is the primary contact for this repair. If this claim is lodged by a retail store, please provide the contact details of the person handling the claim within the store.

Store Reference No: *

PO or End User Name or Reference we should use on the claim.

Email *

Phone *

Retail Store Where Purchased *

Include location or branch name

Purchase Date: *

Date of Claim: *

Model of Tool *

Serial Number: *

Please complete the following checks before submitting your warranty claim. *

Batteries are new or fully charged.
If a laser, the correct compatible receiver is being used.
There is no physical damage caused by incorrect customer use.

Important: Please ensure the above checks have been completed before returning your product. If our inspection determines that the reported issue is due to one of the above items, or that the product is not faulty, the warranty claim may be declined. In these cases, return freight and any applicable inspection or handling costs will be the responsibility of the sender.

Detailed Description of Fault Description. Claim form will not be accepted unless detailed description is provided. *

Proof Of Purchase *

Upload Photo Of Serial Number *

Upload Photo Or Video Of Any Visible Damage or Issue *

Upload Photo Of Open Case and/or Tool

Please clearly show accessories included as it will be shipped back.

Do You Require Freight Pickup *

Please Enter Pick Up Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Any further comments.

Laser Levels

Accessories

Support

Warranty Claim

Do you have an issue with one of our products? No worries we have you covered. Simply fill in the form and we will contact you as soon as possible.

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